As a dental provider, having a reliable phone system or VoIP is essential. Many patients reach out to their dental office via phone to schedule appointments, manage prescriptions, or ask health questions. Here are 8 of the best dental phone systems and VoIP providers on the market right now.
A dental office phone system is a system designed to manage both incoming and outgoing calls as well as voicemails. VOIP phone systems make phone calls over the internet rather than traditional phone lines. For many dental offices, a VoIP phone system is a more effective and efficient solution than a traditional landline.
When selecting a dental phone system for your office, you will want to look for helpful features that will make it easier to stay on top of your phone calls. These include automatic call answering and re-routing features, as well as features that integrate with your CRM, fax system, and other systems throughout your office.
These advanced features can help your team manage a high volume of calls with ease. In addition to helpful call management features, a good phone system for dental offices should be very easy to use. Since your entire dental team will be using the system, you’ll want a system that everyone can learn quickly and that is intuitive. Ideally, your phone and VoIP system will also have excellent customer service that you can call if any problems arise.
There are plenty of excellent dental VoIP phone systems on the market. In this article, we are going to take a look at 8 of the best providers available today. These providers offer features that are particularly helpful for dentists and orthodontists. They also are very reliable and offer great customer service.
Revenuewell is a comprehensive communication and marketing platform that is specifically designed for dentists. They offer dental phone systems as well as electronic patient communication, telehealth, text messaging, and marketing tools. Revenuewell is designed to streamline the dental experience for both your patients and your employees. It has options for all types of dental practices ranging from small local offices to group dental practices.
Revenuewell does not have pricing details for their dental phone systems available online. You can schedule a demo with Revenuewell, at which point their team can provide a quote that is reflective of the services you need. Your pricing will ultimately depend on which features you need for your practice specifically.
Revenuewell is a dental VoIP provider that can do it all. If you’re looking for a provider with plenty of advanced dental software features that works on a variety of different devices, Revenuewell is a great option. Unlike many other phone and VoIP systems, Revenuewell is designed specifically for dental practices. It has a variety of other helpful features, including dental marketing tools, electronic forms, and more.
Weave is a phone system and business management solution designed for healthcare practices and small businesses. While it isn’t designed specifically for dental practices, it works very well for dentists. Their sophisticated dental office phone systems make it easy to keep track of all your dental customer communication in one place. By combining a phone system with a patient management platform, Weave phones streamline the process of managing and communicating with your dental patients.
Weave does not have pricing information readily available on their website. You must contact Weave directly for a quote and to arrange a demo. Your pricing will vary depending on the specific features your practice needs.
Because Weave is also a patient management platform, you can handle many different aspects of your business at the same time. When a patient calls, you’ll be able to handle scheduling, payment, and patient forms directly through the app. Additionally, Weave offers email marketing and chatbots to help you enhance your customer communications even further. Weave’s robust practice management software is particularly helpful for dental practices with multiple locations.
GoTo Connect is great for HIPAA compliant VoIP system that is designed for healthcare. GoTo Connect has several features that make patient communication simple and can offer dental telehealth services. You can meet with dental patients on any device and schedule appointments, or urgent visits. GoTo Connect also offers several integrations that directly connects to your existing tech stack.
GoTo Connect uses a per-user pricing model. You can save up to 12% by subscribing to an annual plan. Their pricing tiers are up to 20 users for the Basic plan then unlimited with their standard and premium.
GoTo Connect is a great dental phone system for dental providers looking to offer telehealth services. You can instantly expand your dental practice to visits right over the phone. GoTo Connent is great for a dentist since it offers the flexibility you need as you expand. With several integrations with other dental industries' tech, it makes for a great and seamless experience.
Talkroute is a flexible VoIP system that works for dental practices of many different sizes. They have desktop and mobile apps that you can use to take business calls from anywhere. In addition to voice calling, they also offer text messaging and voice calling. Talkroute’s dental office phone systems are easy to use, very intuitive, and you can customize your phone structure to suit your company’s unique needs. Simple dental VoIP phone system you can get set up in a day.
Talkroute is a great option for small dental practices who need simple but complex phone systems. With customizable menus, call stacking, and other automated features, you can make sure that each call gets directed to the right place. The Talkroute apps also make it easy to manage your calls on the go. You will need to have some tech know-how in order to fully customize your Talkroute system, which is why it’s great for dentists that are already web-savvy.
Grasshopper is a virtual phone solution that is designed for small businesses. If you run a small practice, you might find that you are frequently taking work calls on your personal cell phone. Grasshopper provides you with a virtual business number that you can access on your smartphone and computer. This can help you separate personal and business calls without having to have a separate phone number.
Grasshopper is a great option for small dental practices who need a simple, manageable phone system. The platform is very affordable and works perfectly as a small dental office phone service. Their desktop and mobile apps help you stay on top of patient communication to ensure that you don’t miss important calls or texts.
Mango is a powerful cloud-based VoIP phone system that is designed for large organizations. While this phone system isn’t designed specifically for dentists or the dental industry, it comes with many features that are helpful for dental offices. Mango offers a wide variety of integrations with popular software programs, including popular patient management programs. The company also has a line of business phones and headsets available for the front desk.
Mango uses a per-user pricing model. Monthly prices go down as you add more users to your system. Their pricing tiers are 1-4 users, 5-9 users, 10-30 users, and 30+ users. Practices with over 30 users will need to call Mango directly for a quote.
Mango has two plans available - Mango Essentials and Mango Plus. You will need the Mango Plus plan for text messaging, access to the desktop app, and other advanced features. Mango Essentials ranges from $19.95 to $32.95 per user, per month. Mango Plus ranges from $24.95 to $37.95 per user, per month.
Mango Voice is a great phone systems provider for growing dental providers. As your practice grows and expands, your phone needs will change. Because Mango works with both small businesses and enterprise clients, they can offer the flexibility you need as a quickly growing company. They also integrate with many dental industry patient management systems for a seamless experience.
SolutionReach is a comprehensive patient and practice management software designed for the dental environment. In addition to their dental office phone system, they also offer digital intake forms, telehealth services, online scheduling, digital marketing services, and much more for your dental practice. You can use SolutionReach dental services to streamline the customer management process.
SolutionReach does not offer pricing information on their website. You will need to contact them directly and schedule a demo in order to access pricing information.
For most dentists, the phone isn’t the only way you communicate with your patients. SolutionReach is great for dentists that need text messaging and email solutions in addition to a traditional phone system. SolutionReach also has helpful dental marketing features and other automated solutions that make it easier to run your practice.
A reliable dental phone system is a must for any dental practice, whether you’re a small independent dental office or a large dental group. Today’s dental phone systems go beyond just answering calls and include helpful automated features to help you stay on top of all your communication.
Medix is an IT services provider that specializes in dental practices and dental service providers. One of the services that Medix offers is phone and VoIP phone systems. In addition to dental office phone systems, they also offer IT support and cybersecurity tools specifically for dental practices. Because Medix is an IT provider, their cloud-based dental office phone system is extremely secure. They’re also able to keep the system up and running with minimal outages or technical issues.
Medix Dental IT does not currently have any pricing information available on their website. The only way to access pricing information is by scheduling a free consultation.
If you need IT solutions for your practice in addition to your phone system, Medix Dental is a great option. Medix Dental’s phone system is very secure to protect you from any cybercrime or other digital threats. Because they are a reputable IT firm, you can feel confident knowing that their team will be able to help you should any problems arise.
Co-founder & Head of Product
Zach Westerhoff is a dental marketing expert. Join Zach and over 5,000 dentists to learn how to scale your dental business like a tech startup. Zach managed digital marketing teams & campaigns for large SaaS companies and retail giants. As co-founder of teethtalk ads, his goal is to help dentists advertise their practice to patients looking for treatment.
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